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MODULE 0
The EcomSniper Dropshipping Model
▾0.1What Amazon→eBay dropshipping is — and why the "invisible store" works
0.2The EcomSniper stack: sniper, lister, repricer, auto-orderer
0.3Anatomy of a profitable listing: price gap, velocity, and VERO safety
0.4The store team: 4 specialist seats + the Manager — and where AI agents fit
0.5eBay's rules of the road: metrics, defects, and what gets stores suspended
0.6Your summary video: proving you understand the whole machine
Sample exam question
An eBay item sells for $34.99. The Amazon source is now $31.50 with free Prime shipping. eBay fees run ~13.25%. What should the repricer do — and why? (4 answer choices, randomized order)
MODULE 1
Customer Service VA
▾1.1The 4-hour rule: response-time targets that protect seller metrics
1.2Message triage: WISMO, INR, SNAD, cancel requests, and feedback threats
1.3Templates that de-escalate — without sounding like templates
1.4Returns & refunds: when to refund instantly vs. request the return
1.5Cases and escalations: keeping eBay out of your disputes
1.6Feedback repair: revision requests that actually work
1.7The dropship-safe vocabulary: what you never say to a buyer
1.8Working with AI drafts: reviewing agent-written replies before they send
Sample exam question
A buyer writes: "This arrived in an AMAZON box?? I'm reporting you to eBay." What's the best first reply? (scenario — 4 choices)
MODULE 2
Listing VA
▾2.1Bulk listing with EcomSniper: from ASIN to live listing
2.2Titles that rank: keyword order, character budget, and what to cut
2.3Item specifics: the hidden ranking lever most listers skip
2.4Images and compliance: what to reuse, what to never touch
2.5VERO & restricted brands: the do-not-list discipline
2.6Pricing at listing time: margin floors and the repricer handoff
2.7Listing hygiene: duplicates, stale listings, and catalog pruning
Sample exam question
Which of these four titles will rank best for a "Stanley 40oz Quencher tumbler" — and which one risks a VERO strike? (scenario — 4 choices)
MODULE 3
Sourcing / Sniping VA
▾3.1Reading the sniper: velocity, competition, and margin signals
3.2The profitable-gap formula: fees, tax, shipping, and true margin
3.3Competitor mining: legally reverse-engineering winning stores
3.4Seasonality and trends: riding waves without drowning in them
3.5Risk filters: VERO, gated brands, fragile items, and hazmat
3.6Building a daily sniping routine: quotas, lists, and handoff to listers
3.7When the AI sniper improves: your role as curator, not hunter
Sample exam question
Four candidate items with different velocity/margin/competition profiles — which one do you list first, and which do you reject outright? (scenario — 4 choices)
MODULE 4
Order Fulfillment VA
▾4.1The morning order run: EcomSniper's order queue, start to finish
4.2Placing clean Amazon orders: gift mode, addresses, and price checks
4.3Tracking upload discipline: on-time metrics that keep you Top Rated
4.4Stockouts and price spikes: cancel, source elsewhere, or eat the loss?
4.5Returns logistics: the Amazon-return / eBay-refund dance
4.6Account health: buying limits, flags, and multi-account hygiene
4.7Supervising auto-ordering: approving what the AI queued overnight
Sample exam question
An eBay order came in at $42; the Amazon source jumped to $47 overnight. Ship-by is tomorrow. Walk through your decision tree. (scenario — 4 choices)
MODULE 5
VA Manager — the One VA
▾5.1Owning the numbers: the daily store health dashboard
5.2Managing specialist VAs: SOPs, checklists, and QA sampling
5.3Training and correcting AI agents: prompts, feedback, and escalation rules
5.4Exception handling: the 5% of problems machines hand to you
5.5Reporting to the owner: what to escalate, what to just fix
5.6Scaling stores: when to add listings, seats, or a second store
5.7Crisis playbooks: suspensions, defect spikes, and account recovery
5.8The one-VA store: running everything with EcomSniper's AI agent suite
Sample exam question
Your AI customer-service agent auto-replied incorrectly to an INR case and the buyer opened an eBay case. Order your next four actions. (scenario — sequencing)